While processing a return or exchange via the Returns Center, you may be offered an Instant Credit code along with a prepaid shipping label. Not all customers will receive the Instant Credit code and will only be eligible for a return for a refund. If you do receive a code, you are not obligated to use it. If it's not used and once the item(s) have been received in our warehouse in acceptable condition per our policies, you will receive a refund to the original payment method and the code will no longer work.
If you elect to use it, here's how it works:
You can shop now to purchase anything on the site. You'll use your Instant Credit code at checkout, similar to a gift card. The Credit amount will be for the amount of the items being returned. Instant Credit comes with no strings attached: any unused portion of the issued credit will be refunded after your items are received.