A full refund will be provided to the original method of payment after we have received, inspected, and confirmed that the returned hair extensions were not opened. Once your extensions have been delivered back to our warehouse, this can take up to 1-3 business days to be processed.
Please note most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information on refund timing, we recommend contacting your credit card provider.